Terms and Conditions

Last updated: February 24, 2026

Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the Elite Spray Foam website and services. By accessing or using our website, requesting services, or engaging with us in any way, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Services

Elite Spray Foam provides professional spray foam insulation and concrete lifting services for residential and commercial properties. All services are provided subject to availability and at our sole discretion.

Service Estimates

  • All estimates are provided free of charge and without obligation
  • Estimates are valid for 30 days from the date of issue
  • Final pricing may vary based on site conditions and project scope
  • We reserve the right to refuse service to anyone for any reason

Appointment Scheduling

  • Appointments are scheduled based on availability
  • We will make reasonable efforts to accommodate your preferred date and time
  • Appointment times are estimates and may be subject to change
  • Cancellations must be made at least 24 hours in advance

SMS Communications

Opt-In Consent

By providing your phone number and opting in to receive SMS notifications, you expressly consent to receive text messages from Elite Spray Foam regarding:

  • Appointment confirmations and reminders
  • Service updates and notifications
  • Responses to your inquiries
  • Follow-up communications related to your service

SMS Terms

  • Message frequency varies based on your interactions with us
  • Message and data rates may apply from your carrier
  • Carriers are not liable for delayed or undelivered messages
  • You can opt-out at any time by replying STOP to any message
  • Reply HELP for assistance or contact us at 865-606-8890
  • We do not charge for SMS messages, but carrier rates may apply

Supported Carriers

Our SMS service supports all major U.S. carriers. If you experience issues receiving messages, please contact us directly.

Payment Terms

  • Payment is due upon completion of services unless otherwise agreed in writing
  • We accept cash, check, credit cards, and other agreed-upon payment methods
  • Late payments may be subject to interest charges and collection costs
  • Deposits may be required for large projects
  • Refund policies vary by project and will be specified in your service agreement

Warranties and Guarantees

We stand behind the quality of our work and offer warranties on our services as specified in your service agreement. Warranty terms vary based on the type of service provided.

  • All work is performed by trained, experienced professionals
  • We use quality materials and industry-standard techniques
  • Specific warranty details will be provided in your service contract
  • Warranties may be voided by improper use, alterations, or damage by third parties

Liability and Insurance

Elite Spray Foam carries appropriate insurance coverage for our business operations. Our liability is limited to the extent permitted by law.

  • We are not responsible for pre-existing damage to your property
  • You are responsible for providing accurate property information
  • We are not liable for consequential or indirect damages
  • You must notify us of any issues within a reasonable timeframe

Customer Responsibilities

As a customer, you agree to:

  • Provide accurate and complete information about your property and needs
  • Ensure access to the work area on scheduled service dates
  • Remove or protect personal belongings in the work area
  • Inform us of any hazardous conditions or special circumstances
  • Make timely payment for services rendered
  • Follow any post-service care instructions provided

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Elite Spray Foam or its licensors and is protected by copyright and other intellectual property laws.

  • You may not reproduce, distribute, or modify our content without permission
  • Our company name, logo, and branding are our trademarks
  • Unauthorized use of our intellectual property is prohibited

Website Use

Acceptable Use

When using our website, you agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Submit false or misleading information
  • Interfere with the website's functionality
  • Use automated systems to access the website without permission

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of external sites.

Disclaimers

Our website and services are provided "as is" without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties regarding accuracy, reliability, or availability
  • Warranties that the website will be uninterrupted or error-free

Limitation of Liability

To the maximum extent permitted by law, Elite Spray Foam shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to our services or website use.

Indemnification

You agree to indemnify and hold harmless Elite Spray Foam, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Elite Spray Foam regarding our services.

Contact Information

If you have questions about these Terms and Conditions, please contact us:

Acknowledgment

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.